Boring Mattress Guarantees

Thank you for choosing your Boring Mattress Co. (“Boring”) Mattress, Topper, or other Accessory Product (“Product”). We are committed to delivering top-quality products, and are proud to offer these Sleep Trials, Warranties, and BoringCare™. If after sleeping with us you're not satisfied, or if you have a problem with your purchase, please refer to the details below.

For warranty information or if you are experiencing an issue regarding a BedJet purchased from Boring, please see here. 

Sleep Trials, Limited Warranties, and  BoringCare™ apply only to original consumer purchasers of new Boring Products directly from Boring via our official website at boring.co., where the Product is in the United States at the time of a Sleep Trial or Warranty-based claim. The Sleep Trials, Warranties, and BoringCare™ are not transferable. If you have questions, complaints, or want help, contact us at hello@boring.co for guidance on the next steps.

Applies to Boring Hybrid Mattress and Boring AF Mattress Products.

Thoughts of returning a Boring Mattress shouldn’t keep you up at night.

We want you to be completely confident in your choice with Boring. That's why we aim to make our Sleep Trial return process the easiest and most generous you’ll find, giving you 365 nights (starting on the day of delivery) to ensure your Boring Mattress is the perfect fit. Not loving your Mattress? Contact us before your 366th night to arrange for a pickup. 

Returns are easy with an email or text:

1. Email hello@boring.co to request your return.
2. We will either coordinate a pickup or help you to arrange a suitable donation.
3. Once we have confirmation that your Mattress has been donated or picked up and its condition is verified, we’ll determine and process your refund.

Boring will accept return of a Mattress in almost any condition under our 365-Night Sleep Trial Policy (more on Product Care and how our returns work here).

No hard feelings, just a straightforward, hassle-free return process. To get started, email us at hello@boring.co or text us at (602) 500-4888.  

You may return your Boring Mattress within 365 nights of initial delivery, for a refund of the price paid in the form of original payment, upon proof of your original purchase directly from Boring via our official website at boring.co. 

If you purchased the Mattress together with another Boring Product or any other accessory item (such as a BedJet) at an special bundle price, and you elect to return only the Mattress (and keep the bundled item(s)), your refund amount will be adjusted by the bundle discount you received in order to account for your purchase of the item(s) you are keeping at the non-bundle, standalone price(s) in effect at the time of your purchase. The value of any other applied discount will not be refunded, nor will Boring refund original shipping fees to Alaska or Hawaii addresses.

Boring will make a best reasonable effort to arrange a Product pick-up in connection with your Sleep Trial return. To maximize our customers’ return options while keeping unwanted mattresses out of landfills, Boring may arrange or request that a “returned” Boring Mattress be donated to an organization or individual in need. Once we have confirmation that your Mattress has been donated or picked up and its condition is verified (more on Product Care during your Sleep Trial here), we’ll process your refund. Boring will cover the cost of a return pick-up of a Mattress in suitable condition. 

A Boring Mattress may be exchanged one (1) time within the Sleep Trial period for a different size. Boring will either charge or refund the price difference; and you will also be responsible for a $100 pickup fee, in order for Boring to schedule and pay for necessary pickup of the original Mattress Product. An exchanged Mattress is not eligible for any subsequent Sleep Trial return, and all applicable warranties (including BoringCare) run from the date of the original purchase.

Sleep Trial returns are limited to one Mattress per household address per year. (We suggest trying a single item before purchasing multiples.)

Applies to Topper, Pillow, Mattress Protector, Adjustable Base Products.

You may return your Boring Topper, Pillow, Mattress Protector or Adjustable Base (each an “Accessory Product”) within 90 nights of initial delivery, for a refund of the price paid in the form of original payment, upon proof of your original purchase directly from Boring via our official website at boring.co. See here for important information on Product care during this Sleep Trial. To get the benefit of this Sleep Trial, you may be required to return a Product to Boring; should any shipping be required in connection with such a return, you will not be responsible for those costs, provided however that the shipping destination is not covered by Boring’s Free Shipping (i.e., AK & HI), the customer shall be responsible for the cost of any shipping charges.

If you purchased the Accessory Product together with another Boring Product or any other accessory item (such as a BedJet) at an special bundle price, and you elect to return only the Accessory Product (and keep the bundled item(s)), your refund amount will be adjusted by the bundle discount you received in order to account for your purchase of the item(s) you are keeping at the non-bundle, standalone price(s) in effect at the time of your purchase. The value of any other applied discount will not be refunded, nor will Boring refund original shipping fees to Alaska or Hawaii addresses.

Applies to Boring Mattress, Topper, Pillow & Adjustable Base Products

Product Care To Preserve Your Sleep Trial and Warranty (including BoringCare™) Periods

We kindly ask that you take good care of your Mattress, Topper, Pillow, Mattress Protector or Adjustable Base (each, a “Product”) in case you may wish to return it. While Boring will accept a return of certain Products in almost any condition under our Sleep Trial and Warranty policies, there a few big issues that will void your Sleep Trial (or  Warranty) and make your Product final sale / ineligible for return, and we want to be straightforward with you about what they are and why.

To maximize our customers’ return options while keeping unwanted mattresses out of landfills, we may require that a “returned” Boring Mattress or Topper be donated to an organization or individual in need. To facilitate return donations, we work with recycling parties who will arrive on-site by appointment to assess the condition of your Product, confirm its eligibility for donation; and, if eligible, retrieve and process it accordingly - all decisions regarding eligibility or rejection for donation are made solely at their discretion and are final. Boring may authorize you to arrange for your own return donation in our sole and final discretion. 

While ordinary wear and tear of a Product is expected, certain conditions will make your Product unsuitable for handling, reconditioning, and/or donation/reuse, and ineligible for return, and void the Warranty:

• Soiling, contamination, or other unsanitary condition (including from use without pillowcases and bedsheets);
• Environmental damage - such as exposure to moisture, mold, extreme temperature, pests, foul odors;
• Failure to unbox a compressed Mattress or Topper within 90 days after delivery;
• Physical damage -  such as burns, cuts, tears, spills, punctures, broken or bent coils, structural damage, or other signs of negligence, abuse, or accident;
• Use inconsistent with the intended consumer purpose supported by a proper bed foundation, in a manner likely to cause deterioration or damage beyond normal wear.

These additional terms apply to the Adjustable Base: 

The Sleep Trial  will not apply, and is void, under any of the following circumstances:

1. if any part of the Base has been altered, modified, or repaired by anyone other than an authorized representative of LOGICDATA;
2. if any part of the Base has not been installed, operated, repaired, or maintained in accordance with the included instructions;
3. if any part of the Base has been the subject of incorrect voltage, insufficient ventilation, misuse, misapplication, improper maintenance or repair, damage caused by the fault or negligence of anyone other than an authorized representative of LOGICDATA, including damage caused by severe weather or acts of God, or any other unforeseeable act or event beyond the control of LOGICDATA;
4. if any changes are made to the control parameters (except changes made with the prior written consent of LOGICDATA or LOGICDATA Electronic & Software Entwicklungs GmbH; or
5. if the warranty seal has been broken.

Even the best mattress warranties can have a hidden flaw. Sometimes, a couple years into sleeping on a mattress, it might start feeling drastically different (like sinking). But you can’t claim under the warranty if it only covers visible indentations or sagging. If you read the fine print, other companies' warranties don’t cover the loss of support or soft spots that aren’t visible to the eye. So, we’re fixing this issue by offering you more. We’re excited to introduce BoringCare™ (formerly known as our No-Sink Promise, or "Won't Sink" Bet) to our customers.

Here’s how it works:

• For the first 3 years of the Limited Warranty period: If you think your Mattress is sinking beyond normal break-in, getting too soft or not holding you up the same, you can get a brand new one. Don’t worry, we’re not going to send out an inspector or make you do weird measurements with a special tool. To make things easy, all we need is some feedback and a photo of someone laying on the Mattress, to help us identify where you are noticing a soft spot or sag or sinking. Beyond that we’ll trust your word.
• For the remainder of your Limited Warranty period: If your Mattress isn’t comfy anymore, you have the option to replace it with a new one, at a 25% discount off the then-current retail price, as many times as you want. This is our way of reinforcing our commitment to great sleep, not just during your Sleep Trial, but for a decade with your Boring Mattress.

Applies to Boring Hybrid Mattress and Boring AF Mattress Products.

We want you to sleep well with us for the next 10 years.

We want you to be completely confident in your choice with Boring. That's why we warrant our Mattresses for 10 years. Should you experience a Defect with your Mattress, we’re here to help.

Have a problem?  Get in touch. To get started with making a Warranty claim, send: 1) a brief written description (and photo if possible) of the problem; 2) proof of the original date of purchase (such as your order number or an original dated sales receipt) to Boring Mattress Co. at hello@boring.co. or text us at (602) 500-4888. For more details, read the full Boring 10-Year Mattress Limited Warranty below.

Your Boring Hybrid or Boring AF Mattress (each, a "Mattress" and "Product") is covered by a 365-Night Sleep Trial (“Sleep Trial”), BoringCare™, and this 10-Year Limited Warranty (“Limited Warranty” or “Warranty”). 

Boring Mattresses are designed and intended always to be used in an indoor household setting, atop a firm, stable foundation surface - such as a bed frame or platform, that is structurally sound and adequate to support the total weight of a mattress and its occupants. Please contact us at hello@boring.co with questions about the foundation you are using or plan to use.

For warranty information regarding a BedJet or you are experiencing an issue with a BedJet product purchased from Boring, please see here. 

WHO IS COVERED? This Mattress Limited Warranty applies only to the original consumer purchaser of a new Boring Mattress purchased directly from Boring via our official website at boring.co. that is located in the United States at the time of the Warranty-based claim. This Warranty is not transferable; a sale or other relinquishment of a Mattress terminates the Warranty and any acceptance thereof is “as-is” and “with all faults.” 

HOW LONG DOES THE WARRANTY LAST? This Warranty protects your Boring Mattress For ten (10) years from the original purchase date. 

WHAT IS COVERED?  Boring warrants a Mattress received in its original packaging against these defects (“Defects”) in material and workmanship:

• Visible Indentation or Sag: If the foam material of the sleeping surface of the mattress shows a visible indentation or sag greater than three-quarters (3/4) of an inch without any weight on it. 
• Material Flaws in Foam: A defect in the foam material that causes it to degrade, split or crack despite ordinary use conditions and proper handling.
• Material Flaws in Mattress Cover: physical flaws in the mattress cover, such as torn fabric or seams coming undone.
• Functional Flaws: a defect or fault in manufacturing, including manufacturing materials, that materially affects the overall integrity, function or performance of the Mattress.

WHAT WILL BORING DO?  If Boring finds your Mattress as a Defect in material or workmanship due to one of the problems covered by this Limited Warranty, Boring will either repair it, replace it, or provide a substitute, in whole or in component part(s), as applicable and at our sole discretion, as your sole remedy. For instance, in cases involving a defective Product component, we may choose to repair the component, or replace the component, or replace the Product. 

When Boring replaces a Product or a component under Warranty, we'll provide the closest style, color, version, material or model to the originally purchased Product that is then available, which may differ from the original. If at the time of a warranty claim you wish to replace the subject Product with an alternative Boring Product that is more expensive than the closest then-available style, color, version material or model to the original Product (“Upgrade”), you may be required to pay the applicable price difference. 

If Mattress pickup and/or disposal is necessary in connection with a claim under this Limited Warranty, Boring will use its best reasonable efforts to assist with making those arrangements, and cover reasonable charges. 

To get the benefit of this Limited Warranty, you may be required to return a Product or component to Boring; should any shipping be required in connection with such a return, you will not be responsible for those costs, provided however that the shipping destination is not covered by Boring’s Free Shipping (i.e., AK & HI), the customer shall be responsible for the cost of any shipping charges. At Boring’s option, we may agree to accept photo evidence of defect in lieu of returning a Product.  Upon a warranted repair or replacement (as applicable), Boring will ship the component or Product or Upgrade back to you, provided however that if the shipping destination is not covered by Boring’s Free Shipping (i.e., AK & HI), the customer shall be responsible for the cost of any shipping charges. 

Any repair or replacement of a Product or component under this Limited Warranty will not extend the original Warranty period, nor will it commence a new one; rather, the Warranty period of a repaired or replacement Product runs from the date of first purchase of the original Product. If you Upgrade, a new Warranty period will begin upon the purchase of the Upgrade, on the terms then in effect for the Upgrade Product. 

WHAT DOESN’T THIS MATTRESS WARRANTY COVER? Please see the Product Care section for important information about maintaining your Mattress during the Warranty period.  Further, this Warranty does not cover:

• Ordinary wear-and-tear, or changes that are naturally expected to occur over time with regular use of and keeping the Product for its ordinary and intended consumer purpose on an appropriate bed foundation in a household; 
• Slight variations and cosmetic imperfections that would not prevent ordinary use and enjoyment of a mattress by a reasonable consumer. For example, minor discrepancies in surface levelness, or imperfect symmetry in corners may occur, and are not covered under this Warranty;
• Personal allergies, sensitivities, or preferences regarding firmness, texture, or comfort;
• Indentations of less than 3/4 inch;
• Scents naturally emanating from textiles or foam or filler materials, or Product absorption of environmental odors;

Applies to Topper products.

We want you to sleep well for years with your Boring Topper.

We want you to be completely confident in your choice with Boring. That's why we warrant our Topper for 3 years. Should you experience a Defect with your Topper, we’re here to help. 

Have a problem?  Get in touch. To get started with making a Warranty claim, send: 1) a brief written description (and photo if possible) of the problem; 2) proof of the original date of purchase (such as your order number or an original dated sales receipt) to Boring Mattress Co. at hello@boring.co. or text us at (602) 500-4888. For more details, read the full Boring 3-Year Topper Limited Warranty here.

Your Boring Topper (a “Product”) is covered by a 365-Night Sleep Trial (“Sleep Trial”), and this 3-Year Limited Warranty (“Limited Warranty” or “Warranty”). If you have questions, complaints, or want help, contact us at hello@boring.co for guidance on the next steps.

The Boring Topper is designed and intended always to be used in an indoor household setting, atop a mattress on a firm, stable foundation surface - such as a bed frame or platform, that is structurally sound and adequate to support the total weight of a mattress, the Topper, and its occupants. Please contact us at hello@boring.co with questions about the foundation you are using or plan to use.

WHO IS COVERED? This Limited Warranty applies only to the original consumer purchaser of a new Boring Topper purchased directly from Boring via our official website at boring.co. and is located in the United States at the time of the Warranty-based claim. This Warranty is not transferable; a sale or other relinquishment of a Topper terminates the Warranty and any acceptance thereof is “as-is” and “with all faults.” 

HOW LONG DOES THE WARRANTY LAST? This Warranty protects your Boring Topper for three (3) years from the original purchase date. 

WHAT IS COVERED?  Boring warrants a Topper received in its original packaging against these defects (“Defects”) in material and workmanship:

• Visible Indentation or Sag: If the foam material of the Topper sleeping surface shows a visible indentation or sag greater than three-quarters (3/4) of an inch without any weight on it. 
• Material Flaws in Foam: A defect in the foam material that causes it to split or crack despite ordinary use conditions and proper handling.
• Material Flaws in Cover: physical flaws in the topper cover, such as torn fabric or seams coming undone.
• Functional Flaws: a defect or fault in manufacturing, including manufacturing materials, that materially affects the overall integrity, function or performance of the Topper.

WHAT WILL BORING DO?

If Boring finds your Topper to be defective in material or workmanship due to one of the above specific problems covered by our Limited Warranty, Boring will either repair, replace, or provide a substitute for the it, in whole or in component part(s), as applicable and at our sole discretion. For instance, In cases involving a defective component, we may choose to repair the component, or replace the component, or replace the Product. 

When Boring replaces a Product or component under Warranty, we'll provide the closest style, color, version, material or model to the original Product that is then available, which may differ from the original. If you wish to replace a subject Product with an alternative that is more expensive than the closest then-available style, color, version material or model to the original Product ( “Upgrade”), you may be required to pay the applicable price difference. 

To get the benefit of this Limited Warranty, you may be required to return a Product or component to Boring; should any shipping be required in connection with such a return, you will not be responsible for those costs, provided however that the shipping destination is not covered by Boring’s Free Shipping (i.e., AK & HI), the customer shall be responsible for the cost of any shipping charges.Upon a warranted repair or replacement (as applicable), Boring will ship the component or Product or Upgrade back to you, provided however that if the shipping destination is not covered by Boring’s Free Shipping (i.e., AK & HI), the customer shall be responsible for the cost of any shipping charges..

Please note, any repair or replacement of a Product or component under this Warranty will not extend the original Warranty period, nor will it commence a new one; rather, the Warranty period of a repaired or replacement Product runs from the date of first purchase of the original Product. If you Upgrade, a new warranty period will begin upon the purchase of the Upgrade, on the terms then in effect. 

WHAT ISN’T COVERED? Please see the Product Care section about maintaining your Topper during the Warranty period.  Further, this Warranty does not cover:

• Ordinary wear-and-tear, or changes that are naturally expected to occur over time with regular use of and keeping the Product for its ordinary and intended consumer purpose on an appropriate bed foundation in a household; 
• Slight variations and cosmetic imperfections that would not prevent ordinary use and enjoyment of a mattress topper by a reasonable consumer. For example, minor discrepancies in surface levelness, or imperfect symmetry in corners may occur, and are not covered under this Warranty;
• Personal allergies, sensitivities, or preferences regarding firmness, texture, or comfort;
• Normal indentations of less than 3/4 inch;
• Scents naturally emanating from textiles or foam or filler materials, or Product absorption of environmental odors.

Applies to the Down Alternative Pillow and the Mattress Protector.

We want you to sleep well for years with your Boring Pillow or Mattress Protector.

We want you to be completely confident in your choice with Boring. That's why we warrant our Pillows and our Mattress Protectors for 2 years. Should you experience a Defect with your Pillow or Mattress Protector, we’re here to help.

Have a problem?  Get in touch. To get started with making a Warranty claim, send: 1) a brief written description (and photo if possible) of the problem; 2) proof of the original date of purchase (such as your order number or an original dated sales receipt) to Boring Mattress Co. at hello@boring.co. or text us at (602) 500-4888. For more details, read the full Boring 2-Year Limited Warranty here.

Your Boring Pillow or Mattress Protector (each, a “Product”) is covered by a 90-Night Sleep Trial (“Sleep Trial”), and this 2-Year Limited Warranty (“Limited Warranty” or “Warranty”). If you have questions, complaints, or want help, contact us at hello@boring.co for guidance on the next steps.

WHO IS COVERED? This Limited Warranty applies only to the original consumer purchaser of a new Boring Pillow or Mattress Protector purchased directly from Boring via our official website at boring.co.and that is located in the United States at the time of the Warranty-based claim. This Warranty is not transferable; a sale or other relinquishment of a Product terminates the Warranty and any acceptance thereof is “as-is” and “with all faults.” .

HOW LONG DOES THE WARRANTY LAST? This Warranty protects your Boring Pillow or Mattress Protector for two (2) years from the original purchase date. 

WHAT IS COVERED?  Boring warrants a Product received in its original packaging against these defects (“Defects”) in material and workmanship:

• voids or physical flaws in the encasement fabric that causes it to tear, fray, pill, or rip; 
• a sewing flaw that causes a seam to split or separate; 
• fill that is missing upon initial opening of the Pillow or Mattress Protector; or 
• other defects in materials or workmanship, that significantly affect overall Product integrity, function or performance. 

WHAT WILL BORING DO?

If Boring finds your Pillow or Mattress Protector to be defective in material or workmanship due to one of the above specific problems covered by our Limited Warranty, Boring will either repair, replace, or provide a substitute for the it, in whole or in component part(s), as applicable and at our sole discretion. For instance, In cases involving a defective component, we may choose to repair the component, or replace the component, or replace the Product. 

When Boring replaces a Product or component under Warranty, we'll provide the closest style, color, version, material or model to the original Product that is then available, which may differ from the original. If you wish to replace a subject Product with an alternative that is more expensive than the closest then-available style, color, version material or model to the original Product ( “Upgrade”), you may be required to pay the applicable price difference. 

To get the benefit of this Limited Warranty, you may be required to return a Product or component to Boring; should any shipping be required in connection with such a return, you will not be responsible for those costs, provided however that the shipping destination is not covered by Boring’s Free Shipping (i.e., AK & HI), the customer shall be responsible for the cost of any shipping charges. Upon a warranted repair or replacement (as applicable), Boring will ship the component or Product or Upgrade back to you, provided however that if the shipping destination is not covered by Boring’s Free Shipping (i.e., AK & HI), the customer shall be responsible for the cost of any shipping charges..

Please note, any repair or replacement of a Product or component under this Warranty will not extend the original Warranty period, nor will it commence a new one; rather, the Warranty period of a repaired or replacement Product runs from the date of first purchase of the original Product. If you Upgrade, a new warranty period will begin upon the purchase of the Upgrade, on the terms then in effect. 

WHAT IS NOT COVERED?  Please see the Product Care section for information on maintaining your Pillow or Mattress Protector during the Warranty period.  Further, the following are not covered: 

• Ordinary wear and tear, including typical reduction in loft of filling material with use; 
• Personal allergies, sensitivities, or preferences regarding firmness, texture, or comfort; and
• Scents naturally emanating from textiles or foam or filler materials.

Because every Product is uniquely made, slight variations and cosmetic imperfections are not considered defects if they would not prevent ordinary use and enjoyment of a pillow or mattress protector by a reasonable consumer. The Warranty does not cover issues arising from using a Product in any way that is not in accordance with its intended design and purpose.

Additionally, the Limited Warranty will be void, and Boring will reject a Warranty claim, if the Product is found to be in a condition that suggests it was subjected to improper use/abuse, mishandling, lack of maintenance/proper care, or other conditions likely to cause deterioration or damage beyond normal wear. This includes but is not limited to:

• Unsanitary conditions, including use without typical pillow or bed coverings;
• Physical damage, such as burns, cuts, punctures, stains, spills, or other structural damage indicating misuse, abuse, accident, tag removal, or improper cleaning methods or solutions;
• Exposure to improper environment, such as exposure to moisture, extreme temperature, pests, weather;
• Failure to unbox and open the Product for more than 90 days after delivery; and
• Use other than as typically intended.

Applies to Adjustable Base Products

Your Boring Adjustable Base (a “Product”) is covered by a 90-Night Sleep Trial (“Sleep Trial”), and a 2-Year Limited Warranty (“Limited Warranty” or “Warranty”) by LOGICDATA. If you have questions, complaints, or want help, contact us at hello@boring.co for guidance on the next steps.

WHO IS COVERED? The Adjustable Base Limited Warranty applies only to the original consumer purchaser of a new Adjustable Base (“Base”) purchased via Boring’s official website at boring.co. and that is located in the United States at the time of the Warranty-based claim. This Warranty is not transferable; a sale or other relinquishment of a Base terminates the Warranty and any acceptance thereof is “as-is” and “with all faults.” 

HOW LONG DOES THE LIMITED WARRANTY LAST? Limited Warranty coverage lasts 24 months from the original date of delivery. 

WHAT IS COVERED?  LOGICDATA warrants Products purchased from Boring against defects in materials or workmanship under normal use consistent with Product instructions. 

WHAT DOES THE WARRANTY DO?  LOGICDATA manages the warranty service and replacement program. If a warranted Adjustable Base contains a covered defect, then LOGICDATA will in its sole and absolute discretion repair or replacing the defective Product or component(s). LOGICDATA shall be responsible for all shipping costs associated with administering the Limited Warranty for the first 12 months. After the first 12 months, you are responsible for shipping costs on months 13 - 24. Upon a warranted repair or replacement (as applicable), the component or Product will be shipped back to you, provided however that if the shipping destination is not covered by Boring’s Free Shipping (i.e., AK & HI), the customer shall be responsible for the cost of any shipping charges. Repaired or replaced parts are warranted for the remainder of the original warranty period. 

To get the benefit of this Limited Warranty, you must provide LOGICDATA the following: (1) the date the defect was discovered; (2) a description of the defect; (3) the serial number(s) of the Product(s); (4) the original purchase date of the Product; (5) the location of the Product; and (6) the name, address,

and phone number of the person making the warranty claim. LOGICDATA reserves the right to an on-site inspection by an authorized service representative at its own expense. Buyer is required to use commercially reasonable efforts to assist in providing LOGICDATA adequate access to the product for any such repair or inspection. 

BedJet Warranty

BedJet orders placed with Boring are fulfilled by BedJet, and come with BedJet’s standard, Comprehensive 2-Year Manufacturer's Warranty against anything that goes wrong with your BedJet machine, whether you break it accidentally or there is a manufacturer's defect. Please note: BedJet’s standard 2-Year Manufacturer's Warranty coverage is not transferable to new owners of used units. For more information or make to make a BedJet warranty claim, contact BedJet directly at info@bedjet.com / 401-404-5250, by clicking the "Get Warranty Support" link on BedJet’s Support/FAQ main page, or by clicking here.

To get started with making a claim for a Boring Product under the applicable Limited  Warranty, send: 1) a brief written description (and photo if possible) of the problem; 2) proof of the original date of purchase (such as your order number or an original dated sales receipt) to Boring Mattress Co. at hello@boring.co

To get the benefit of your Limited Warranty, you may be required to provide an image of your Product or to return a Product or component to Boring; should any shipping be required in connection with such a return, you will not be responsible for those costs, provided however that if the shipping destination is not covered by Boring’s Free Shipping (i.e., AK & HI), the customer shall be responsible for the cost of any shipping charges.

NO HEALTH CLAIMS

Boring Mattress Co. makes no claim  its Products have medical or health benefits. This Warranty does not cover issues such as allergies, discomfort, or other health-related conditions. If you have any medical or health-related questions or concerns, please consult with a qualified medical professional.

LIMITATIONS ON LIABILITY / YOUR RIGHTS UNDER STATE LAW

WE AND/OR OUR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS WHATSOEVER BEYOND THOSE EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY (AND NON-PUFFERY CLAIMS IN OUR MARKETING MATERIALS), AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ANY AND ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON OR EXCLUSIONS OF AN IMPLIED WARRANTY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

IN NO EVENT WILL BORING OR OUR SUPPLIERS BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM YOUR OR ANY THIRD PARTY’S PURCHASE AND/OR USE OF A PRODUCT, EVEN IF WE OR SUCH OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. THESE LIMITATIONS AND EXCLUSIONS APPLY WITHOUT REGARD TO WHETHER SUCH DAMAGES ARISE UNDER THEORY OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, INDEMNITY, OR OTHERWISE, TO THE EXTENT SUCH EXCLUSION AND LIMITATIONS ARE NOT PROHIBITED BY APPLICABLE LAW. IN NO CASE SHALL BORING MATTRESS CO.’S LIABILITY EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT GIVING RISE TO ANY SUCH LIABILITY. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. 

This Warranty provides specific legal protections, but you might also have additional rights that differ depending on your state.

GOVERNING LAW / CHOICE OF LAW / VENUE

This Warranty is governed by and construed in accordance with the laws of the State of Arizona, excluding its conflicts of law rules, and any lawsuit or court action permitted hereunder shall take place in and under the laws of the state and federal courts located in Maricopa County, Arizona.

DISPUTE RESOLUTION / ARBITRATION / WAIVER OF CLASS ACTION RIGHT

Any dispute arising out of or relating to this Limited Warranty including BoringCare™ shall be resolved in accordance with the general dispute resolution provisions of our Terms of Service (see Section XI, Dispute Resolution, Choice of Law; Mandatory Arbitration). You must seek arbitration for disputes arising out of this Limited Warranty prior to exercising any rights or seeking any remedies created by the Title I of the Magnuson Moss Warranty Act or any state law relating to consumer product warranties. As in all other dispute situations under our Terms of Service, an arbitration concerning a dispute arising out of or relating to our Warranty will not be combined with any other proceeding or arbitration against one of the parties. In addition, to the maximum extent permitted by applicable law, you will not be permitted to assert any claims in the capacity as a representative of a class of consumers, or otherwise to represent the interests of any other person (as a private attorney general or otherwise) in any such arbitration. You shall be able to assert only your own, individual claims in any such arbitration.

WARRANTOR

Boring Mattress Company, LLC is the Warrantor under this Limited Warranty. Please contact us at hello@boring.co. Our address is 315 W Elliot Rd #107-430, Tempe AZ 85284.